Returns & Exchanges
At silolis, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick resolution for your wardrobe needs.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the original items in their secure packaging, ensuring all silolis designer tags are attached and the garment is in its original condition.
Ship It Back
Print the prepaid shipping label generated by our portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing